Shipping policy

Shipping Policy At Veltrix, our goal is to deliver your order quickly and securely.

Shipping Options Free Shipping Delivery time: 5–8 business days. Available for all orders. Shipment tracking included. Express Shipping Delivery time: 3–5 business days. Priority processing. Shipment tracking included.

Processing Time All orders are processed within 1 to 2 business days. Once shipped, you will receive a tracking number via email.

Shipping Destinations We currently ship to the United Kingdom and selected European countries.

Delivery Delays Delivery times are estimates and may vary due to: Customs clearance. Periods of high demand. Courier service delays. Public holidays. Veltrix Watches is not responsible for delays outside of our control.

Incorrect Address Please ensure that your shipping address is correct. We are not responsible for orders sent to incorrect addresses provided by customers.

Lost or Storn Packages If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date.